Music Forward SMS Help and Terms of Use

We offer browsing and mobile messaging services which may include alerts about our programs and services, internship, mentorship, and scholarship opportunities, upcoming events, and surveys. If you choose to receive mobile alerts from us, you authorize us to use recurring automated technology to send messages to the mobile phone number you provide when you sign up. Your consent is not a condition of any purchase from us.

Message and data rates may apply, according to your rate plan provided by your wireless carrier. We will not be responsible for any text messaging or other wireless charges incurred by you or by a person who has access to your wireless device or telephone number. You may not receive our alerts if your carrier does not permit text alerts. Your carrier may not allow you to use pre-paid phones or calling plans to receive alerts. We may send you a bounce-back message for messages you send to us. Service may not be compatible with all wireless carriers or devices.

You may opt-out of any alerts by replying to an alert with the text message “STOP” or by sending the text message “STOP” to the shortcode provided. If you opt-out by sending us a text message, we will send you a text to confirm your request. If you do not want to receive a confirmation text message, you may opt-out by sending an email to info@musicforwardfoundation.org with your request and mobile device number. It may take us up to 10 days to remove your mobile device number from our database. For additional help, text “HELP” to the shortcode provided, or email info@musicforwardfoundation.org.

You authorize your wireless carrier to disclose information about your account, such as subscriber status, payment method, and device details, if available, to support identity verification, fraud avoidance, and other uses in support of transactions for the duration of your business relationship with us. Information may also be shared with other service providers to further support identity verification and fraud prevention.

We are not responsible for the accuracy of any information displayed in our mobile message, for any misdelivery or untimely delivery of any mobile message, or for your deletion of or failure to store any mobile message from us.

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